we’ll Support You…
We take customer support very seriously because once your SAP Business One system is running live, it will undoubtedly become an essential, if not mission critical tool within your business; So, for your peace of mind Signum provides a dedicated Help Desk service which our customers can contact via telephone, web or email.
Whatever the nature of the problem or query our Help Desk is there to help. Click here to place a support call.
Each support call is logged by our SAP Business One experienced Help Desk operators who will manage the call through to its successful closure. The very latest tools are used to allow our staff to share your PC screen and keyboard for remote diagnosis and user instruction. In addition, our team has direct links to SAP’s global support staff for advanced technical backup.
Consultant on Demand
Unlike may of our competitors, we offer more than just a Help Desk.
We believe that after going live on a new ERP system it is sometimes better to talk to the person who knows your system the best, especially where queries may be related to the way your particular system has been implemented. So during the first 12 months from going live you also have a direct line to your SAP Business One implementation consultant, for personalised help and guidance.